I can't provide updates and photos that I have promised to my supporters on my YouCaring fundraiser because YouCaring locked me out of my own link! I've tried to call and message at least 20 times and changed my password at least that many, with no success.
YouCaring has not addressed the problem. They don't return my calls and the only thing they do through e-mail is give me the link to change my password which never works. Without these updates & new photos, my fundraiser is suffering, and all the time I should be spending on doing positive things for our program, I'm wasting on trying to get YouCaring to fix the problem.
Now I have to contact Paypal to make sure YouCaring is even legitimate!
Reason of review: Poor customer service.