YouCaring - You caring scam.

30 of 32 YouCaring reviews

I had a very negative experience with you caring. A friend of mine had started a fundraiser to help her dog rescue. A few days into the fundraiser, you caring shut it down. Weeks later I found out through fb that the shelter never received any donations.

I immediately check my emails to see if they had notified me or refunded me. They did neither. I contacted webpay and you caring and only heard back from webpay. They couldn't help me so I sent another email to you caring. I finally heard back from their support team three days after I contacted them.

They told me I needed to send my payment confirmation for them to give me my money back. I sent it along with a few questions such as why didn't they contact the donors after shutting down the fundraiser, where was my money considering they extracted it out of the fundraisers account, and were they ever planning in refunding me. I finally got a refund but no apology or explanation for their terrible business practices. This isn't finders keepers. If you shut down a fundraiser you should immediately notify donors and offer them a prompt refund. Aside from the obvious actions they should have taken, they should have addressed my inquiries and apologized for their sloppy response time.

This review is a subjective opinion of a user.
Report Comment

More Review Details

Customer service

Product or service
Review category
Professional Services
review #534971 by
Had an experience with YouCaring? Submit review ›
Helpful? 23 Yes 23 4 No 4
Had the same issue 20 Yes 20
30 of 32 YouCaring reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to YouCaring. However, many companies do monitor reviews on our site.

You were reading a complaint about YouCaring.
Filing a new complaint about