Youcaring
Reviews and Complaints
www.youcaring.com
Yazid Vvh
Hemet, California
Donation never made it to fundraiser, support incompitent
This is a fundraiser site, as such, I shouldn't feel robbed, but I do. I sent a donation to my friend's fundraiser, I checked back 3 days later... no donation... one week later.... nothing. She takes down her fund raiser and she still never received my donation, so I contact support. I was asked to send the conformation email and so I did... and I wait, one day... two days... three days... okay that's too long. So I send in another support ticket, this time I'm not so polite. I get an answer within an hour... This is the email, by the same guy who answered my last email: "I am confused as to exactly what I can help you with? What is your question please?" Is their support really so dumb they can't deduce what I want after saying it twice? So I reply, in simple terms as their tiny minds seem unable to understand normal english. He then sends me an email saying: "HI Wepay, Can you please refund -name removed- donation? Thank you." What does that mean? Is he supposed to be emailing Wepay and was so dumb he accidentally emailed me? I guess I'll just wait a while and see if the charge reverses, otherwise I'm filing a complaint with my credit card company.
3 comments
Anonymous
Fundraiser bashing me for questioning fund
WHY ARE YOU CHOOSING TO NOT CORRECT THIS PROBLEM? I've made numerous inquires with no human response other than someone who identifies himself only as "Joey" no last name. Request 47289 Zendesk, does that mean nobody's there? She has continued to spam people about this fund as evidenced a sudden increase in Shares and by remarks I'm receiving on my likes. Where is the support for people concerned about funds? Now this person has set their comment to stay at ZERO to disguise the fact that someone is concerned about this fnd and continues to post those concerns. This is further disception on the part of the fundraiser. Why are my concerns ignored?? This was posted today out of my frustration with this problem and I'll continue to post as long as the problem remains. But setting the comments to ZERO is wrong and you know it. Keeping your comments to ZERO is quite clever in hiding your problems but I'll again contact YouCaring about this issue as well. Your hiccup with YouCaring has been your blasting an Innocent person who questioned your funds legitimacy. I also received concerns about YOU thru other sources. Apparently you've used other means to obtain money that was quite questionable as well as evidenced by someone contacting me with concerns. So your hiccup has been brought upon yourself. You've continued to be very vague in your description of your need by avoiding specifics. It's those specifics that lend credibility to funds and yours is lacking that information. I asked for clarity and you chose to retaliate and bash me. So I've spoke out in all fairness to my character. This was sent to me: Ros N Greg Feb 6th, 8:55pm there has been other history of deception to make profit . I don't know this person either but apparently they are concerned as well. Again I would like to know what you are doing about this because i don't see any signs.
Cons:
- No response to complaits
- Joey not responding to complaints
Reason of review:
Poor customer service
1 comment
Anonymous
Buffalo, New York
Setting up
I had a account started up,but I don't have a bank account for the donations.I can't have a bank account...so now what? I am very disappointed,my cat Cyclops NEEDS medical attention and I found a place that is willing to work with me on the costs,but I still can't afford it.Now I'm forced to take him to the A.S.P.C.A. (I'm afraid they'll just put him to sleep)and it's BREAKING MY HEART!!! I've had him for a little over a year...he is a rescue kitty. I have done all I can for him,when I first got him,he was super skinny,infested with fleas and his long fur was all matted. I took him in to get neutered but they won't do it until I have his eyes checked out,and that organization is willing to take either one or both eyes out
Reason of review:
Order processing issue
Preferred solution: Let the company propose a solution
2 comments
Anonymous
Fraud
im not sure if this is just coincidence, but the day after i made a donation i experienced credit card fraud activity on the debit card i used! WORST. It was over $1000. Luckily my bank caught most of it. But I hadn't used my card in forever. This may be a legit site, but just with really low security. I read a couple other reviews and am feeling even more confident something fishy is going on. Stick to kickstarted or fundme. I had to change all my passwords and cut up my card! Hopefully this hasn't happened to anyone else. :(
1 comment
Anonymous
Sawbridgeworth, Hertford
Youcaring Website Review
Was asked to contribute to a very worthy cause but found the website veryveryvery difficult I did not want to pay via PayPal so the website was NOT INTERESTED Very disappointed
Anonymous
Ventura, California
Account Access Review
Someone scammed my friend from Gaza. Collected money for him to continue his education and then shut down the account and stole the money. This is so wrong and surely must be illegal.
Reason of review:
Problems with payment
Lon Asd
Olympia, Washington
People trying to get fraudulent funds
a woman in Olympia wash, is lieing to get funds, youcaring lets her on their site no ? asked. she breaks the law lies in court while having her hand out for $, should be some kind of oversite? how do you stop someone like this, she works under the table, illegal, she collects state assistantance while not claiming her work, illegal. how do you stop lies, a little help would be nice. who do you call, the damage a person like this can do too not only familys in general but to the kids they are using to basically steel money off peoples emotions.
Pros:
- Scary
Cons:
- Screening
- Service
Reason of review:
Problems with payment
Preferred solution: Let the company propose a solution
2 comments
Anonymous
Sayville, New York
Photo Uploading Review
I cannot upload a photo! This never happened before. This is my third time using youcaring and all of a sudden, the upload photo option doesnt work!!!
Reason of review:
Damaged or defective
Anonymous
Ashburn, Virginia
Stop these fake peoples we are getting hurt.
Someone *** into My page and put down NBSP means no *** please so I notices this immediately and I cancel my page because I'm trying to raise money for my orphaned niece andMy nephew . people are get scam by these fundraiser site they are imposter ,Please we need help stop these people who are behind this problems.How could we find a safe websites .because it is too much going on and also they don't have a phone they just email back and forth which I started to see thats a really a scam. Thank you very much.P.
Reason of review:
Not as described/ advertised
2 comments
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You caring.com is a scam. My son 4 has leukemia.
this site has the nerve to ask me for donations for vveterans after not one donation for my son. I think someone should turn them in and shut this scam site down.
What a crock of b.s their lining their own pockets stealing everyone'sdonations. Thank you.
If you show them the withdraw from you checking account, I'm sure they will look in to it. Otherwise, with proof, I don't know what you expect them to do. They are proving the site, your issue should be with your bank.
I did get a refund. Wepay handles situations much better than YouCaring.